Event and Location management
- Designed to offer maximum flexibility.
- User definable defaults can be used to avoid repetitive typing.
- Event details can be added as the reservation progresses.
- Regular reservations able to be copied automatically.
- Location availability is presented in graphical format to enable user
to judge sales opportunities.
- Automatic reminders can be set and directed to specified staff
members.
- Automatic deposit and reservation status handling.
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Customer and
contact management
- Customer and contact information can be captured at any stage including
the enquiry stage.
- Enquiries can generate automatic follow up reminders.
- The Customer database is available for use for future marketing.
- Letters, contracts, confirmations can be printed, faxed or emailed from
system as PDFs.
- Manages Word and Excel documents relating to Customers and Events
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| Multiple client events (small party
reservations) |
- Provides facility to control individual
party reservations within an Event.
- Handles changes of numbers and other
details easily
- Handles menu options and individual
choices.
- Consolidates pre chosen menu options for
catering estimates.
- Continuously monitors status of
reservations for Event.
- Highlights overdue deposits/confirmations
to maximise confirmed reservations.
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Staff and equipment
management
- Records of
venue owned equipment and services availability and charge out
price.
- Records of
bought in equipment and services and suppliers.
- Staff
records, availability and event allocation.
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Billing, Reminders
and Call Records
- Automatic deposit handling.
- Optional pro forma and final billing facilities.
- Cost centre breakdown.
- Facility to record calls and conversations.
- Automatic follow up reminders.
- Staff reminders can be automated and customised as required.
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Marketing, Reports and
Queries
- Comprehensive reporting in all areas of the system.
- User definable reporting available.
- Query facilities provide marketing information i.e. business mix,
enquiry source, cost centre revenue allocation etc.
- Option for compulsory Source entry
- Customer listings for mailshots or export to mailmerge
- Can be filtered according to event types, customer types, etc.
User access
- Customisable User preferences
- Multiple access levels available to restrict users as required
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For more information please contact
us.
Smartrack Information Systems Ltd
Smartrack House, PO Box 1295, Weymouth Dorset
DT3 6YB England
Telephone: ++44 (0)1305 837170
Fax: ++44 (0)1305 833830
Email: salesoffice@smartrack.co.uk
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